Play within limits you set
Gambling should stay a paid form of entertainment, never a way to earn money or recover a loss. Decide your budget and your time before you log in, and stop when either runs out.
Limits and breaks you can set
- Deposit limits restrict how much reaches your balance over a day, a week or a month.
- Cooling-off pauses your account for a short spell.
- Self-exclusion closes your account for a longer period, either temporary or permanent.
Ask live chat to set any of them if you cannot find the setting.
GAMSTOP and our accounts
Our licence comes from Curaçao, not from the UK Gambling Commission, and we are not part of GAMSTOP. GAMSTOP self-exclusion therefore does not extend to our accounts, so if you rely on it, set up our own self-exclusion too.
Blocking software
Tools such as Gamban stop gambling sites loading on your phone, tablet or computer, and they work on sites outside GAMSTOP too. Once in place, the block holds on the days your resolve does not.
Signs worth acting on
- Bets that outgrow the budget you set, or use money you cannot spare.
- Borrowed or bill money finding its way into your balance.
- Raising stakes to win back what you lost.
- Covering up how much you play from the people at home.
- Feeling on edge when a day passes without a bet.
Where to find support
- The National Gambling Helpline, run by GamCare, answers on 0808 8020 133.
- GambleAware has self-assessment tools, advice and a path to treatment.
- Gordon Moody runs residential and online recovery courses.
- Gamblers Anonymous hosts peer meetings face to face and online.
Reaching out early makes a difference, and none of these services charges a fee.